Friday, 2 November 2012

Update: Friday, November 02, 2012

Developer News
  2012-11-02
Mo money, mo problems. Part I
It's been a few interesting and frustrating days here at the Popmundo office. We know that a lot of you are frustrated by the turn of events these days as well. Especially by the seemingly slow response by us developers to act upon certain injustices in the game created by the whole situation.

We understand that you might not agree upon the actions we've taken. However, we've tried to explain it all in the form of a little Q and A. It's so big, it'll occupy two community news posts!

Is the bug that caused this situation fixed?
Yes. We've also made sure that if we're struck by the same type of database problem in the future, we'll be better equipped to deal with it.

Why not restore a database backup?
Restoring a database of the size and complexity of ours take a long time, and must be performed with the game offline. Although the complexity of the problems caused by the latest "crash" was the greatest we've ever had to deal with in Popmundo history, the data governing the core game was only corrupted slightly. That is why we decided to let the game world keep spinning instead of shutting the whole thing down for a long time, which would have created a whole other set of problems in addition to the ones were already facing.

What did you actually do, and why did you take so long doing it?
During the downtime on Wednesday we took care of the problem which caused the crash. Then we made sure the core game was brought up to speed as soon as possible. This was all done the same day the problem was discovered. After that we've mainly focused on tracking down the people who actively abused the system to gain unfair advantages somehow while the game was malfunctioning. Where it is possible we're currently in the process of removing money, skill levels, and attributes that these people gave themselves. Everyone we've dealt with so far have received some form of appropriate punishment suitable for whatever they did.


Developer News
  2012-11-02
Mo money, mo problems. Part II
If you haven't read part I (above) yet, do so first. Otherwise, continue below:

Why don't you hunt down ALL persons who've gained money out of this?
Following the money trail of every person takes an absurd amount of time, especially when people are trying to hide their tracks by moving money back and forth. Money is also not the key to the success in this game, which is why some players will get away with their abuse this time. But we'll make sure to deal with the biggest abusers.

You should get to the bottom with this!
We've already removed truck loads of counterfeit money. And we'll continue to do so for a while. However, tracking down every little cent would be counter productive and halt the development of the new version too long. There are things that benefit the players more than making sure every little shoplifter gets caught and slapped on the wrists.

What's next?
We're still dealing with bug reports in order of core game priority and others are waiting to be closed together with others of the same type we're currently dealing with. That is why some of you haven't seen your reports properly answered yet. We'll continue to clean this mess up next week while we slowly get back to business as usual with festival bookings and the usual things.

Thanks for being understanding. An extra special big thank you to those few players who've taken the high road in the past few days and actually helped limit the effects of the crash instead of abusing it for their own greedy desires. Hope you all have a great weekend!

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